Terms & Conditions

CURRENCY

The only currency accepted on our website is Pounds sterling.

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VAT is charged at the prevailing rate to all items where applicable. The prices on the website are ex VAT and VAT will be charged on checkout or invoice.

PAYMENT

All goods purchased on our website must be paid for in full prior to despatch, see the payments page for selection of payment options.

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All goods will remain the property of The Cake Man UK Ltd until paid for in full; however the risk will pass to the buyer upon delivery. The Cake Man UK Ltd reserve the right to remove from the buyer’s premises all goods which have not been paid for by the due date, the buyer is deemed to consent to The Cake Man UK Ltd entering its premises for that purpose until payment is made in full.

PRICES

Prices sometimes change at short notice, The Cake Man UK Ltd reserve the right to pass onto the buyer any price increase imposed by its supplier between the date of an order for and the date of delivery of goods.

CLAIMS

On occasion that there may be a discrepancy or shortage of the order, or if the goods are damaged, the buyer must advise The Cake Man UK Ltd within three working days of delivery.

RETURNS

No returns will be accepted unless prior arrangements have been made. The Cake Man UK Ltd cannot give credit for goods that are already price marked. Goods are not sold on a sale or return basis.

REFUNDS

No refunds are offered on our products unless a fault is discovered with the product, in which case a suitable value replacement will be offered or a full refund to the value of the faulty product will be made.

CANCELLATIONS

Any orders cancelled without prior redress to The Cake Man UK Ltd we reserve the right to charge all reasonable expenses that may have been incurred to the point of a no notice cancellation. Examples: being recovery of postage or courier fees etc.

SELL BY DATE

The buyer must ensure correct stock rotation as we are unable to give refunds for stock that remains unsold after its best before or sell by date.

DELIVERIES

The Cake Man UK Ltd only delivers goods purchased on our website within the United Kingdom. The Cake Man UK Ltd aims to deliver when promised. We usually despatch via Parcelforce 48hour service, we aim to despatch your orders the same day or the next day, taking this into account and allowing for weekends most deliveries happen in the 3-7 days from the day the order was placed. We can usually give a more accurate estimated delivery day at time of order.

However, late or un-booked in deliveries cannot be accepted as a reason for refusing goods unless the buyer lets The Cake Man UK Ltd know in writing before the goods are despatched.